Senior Product Analytics Lead, Hotels B2B

| Needham

TripAdvisor is seeking a passionate leader to own the data-driven growth of Hotel Solutions, a series of paid offerings for Hotels that help them make their businesses more successful. Success in this role means you have strong analytic capability and believe that data analysis is the best way to build a successful feature or business. You also believe that an Analyst’s job is to guide the product growth roadmap - not just “running the numbers” or supplying reports to teams.

The Senior Product Analytics Lead will go above and beyond just providing reports and analyses - to consulting on product design and client experience. Completely embedded in the product management team, we’ll count on you to identify, design, and implement statistical analyses and best practices related to data design, and contribute directly to the prioritization of the feature road map.

Our Hotel Solutions offering is a subscription product that is at an inflection point. We are expanding it this year with several exciting new features and a new value positioning.

It’s a big opportunity before us. This is not a role for the tentative. We are focused on validation of opportunities and aggressive growth. The role is for someone who has worked closely with growth or product teams in the past, and now wants to be part of a top-tier team

What You'll Do:

  • You’ll live in the data. You’re primarily responsible for uncovering opportunities to drive growth in user engagement and revenue through routine analysis of performance metrics.

  • You’ll light the way forward. Together with product managers, define data goals for specific revenue growth projects that simultaneously define project success while also resulting in a meaningful business outcome.

  • You’ll fully own data quality and make sure nothing gets lost in translation by owning and evangelizing the Dashboards we use to communicate our impact at both the strategic and tactical levels.

  • Your expertise will recommend the best course of action by performing deep analysis of completed A/B tests that assess impact across a range of metrics.

  • You’ll influence decision-making at the highest levels of the company. Together with Product Leadership, create growth models that forecast revenue growth, identifying areas where improvement is needed.

  • You’ll establish ETLs and other daily processing jobs to power analytical products

  • Maintain a working knowledge of data mining and visualization best practices.

  • You will thrive on challenges and not be deterred by difficult situations. You will work proactively to do whatever it takes to get the answer, rather than reactively.

What We Seek:

  • You will have excellent problem-solving & analytical skills. The ability to combine creative use of insight and data with attention to detail, while balancing these details with the larger business objectives.

  • Deep expertise with SQL and working with databases is a must. Amazon Redshift PostgreSQL highly desirable.

  • Fluent in additional data manipulation languages (Python, R, Hive / Hadoop cluster querying, etc)

  • Deep experience with Tableau (or similar Business Intelligence tools)

  • Passion for driving business decisions using data-driven insights that result in superior growth

  • A self-starter who demonstrates initiative, entrepreneurship, and tenacity while working independently. You will thrive on challenges and not be deterred by difficult situations. You will work proactively to do whatever it takes to get the answer, rather than reactively.

  • A minimum of 7 years’ experience as a Business Analyst or Commercial Analyst for an online consumer transactional business, with a background in supporting a growth product or marketing organization. Travel industry experience is a plus.

  • Hands on experience working with very large data sets, including statistical analyses, data visualization, data mining, and data cleansing/transformation.

  • You have relentlessly high standards, and are not satisfied with status quo.

  • Ability to work effectively in a highly demanding environment with multiple competing priorities both independently and as part of a team. You will be confident partnering with other departments.

  • Excellent communication skills. The ability to listen, and deliver clear concise insight that can be digested in a minimum amount of time.

  • You must be comfortable with and adaptable to change. Confident with learning new tools and technologies. We work in an innovative fast growth environment where products and processes evolve rapidly.

  • Emotional and professional maturity required along with great people and relationship skills.


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400 1st Ave, Needham, MA 02494
400 1st Ave, Needham, MA 02494
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